We're going to ask you some questions to ensure we get you through to the right team, so please bear with us!
Are you the account holder?
Apr 18, 2023
YouFibre has become the first alt-net to provide customers with ultrafast internet in England, Scotland, Wales, and Northern Ireland after connecting its first customer in Northern Ireland this week.
The milestone comes at an exciting time for YouFibre, which is also celebrating reaching 30,000 customers. The company has experienced exponential growth in recent months, with customer numbers increasing by 20,000 since June 2022.
Mary Harkin, who lives in Derry/Londonderry, became YouFibre’s first-ever customer in Northern Ireland after signing up to its 1 Gigabit (1,000Mbps) package.
Commenting on the new connection, Mary said: “Finding out I was the first customer in Northern Ireland was a great surprise and I enjoyed celebrating with the team. YouFibre were so helpful from initial contact to installation, keeping me in the loop throughout the process. The connection so far has been great and I’ve been so impressed with YouFibre’s level of customer service, checking in frequently to make sure I didn’t have any issues. I can load up anything on Netflix without having to worry about it buffering or dropping out. I would highly recommend YouFibre to anyone within Derry/Londonderry looking to switch.”
Like all customers joining the 1Gb package, Mary will benefit from YouFibre’s £1 standard tariff which costs just £1 per month for the first three months, then £29.99 a month for the remainder of the 24-month contract. Plus, customers benefit from no upfront costs, no installation fees, and peace of mind that YouFibre won’t increase its prices mid-contract during 2023, thanks to its Price Promise.
Ryan Battle, Managing Director at YouFibre, added: “Our mission is to supply homeowners and businesses with reliable, ultrafast, affordable broadband and service they can count on, and we’re delighted to have made this dream a reality for 30,000 customers across England, Scotland, Wales, and Northern Ireland.
“It has been an incredible few months for YouFibre and I am so proud of the team, who have worked tirelessly to provide ultrafast internet to so many properties across the country. The best part is that this is just the beginning for us. We’re so excited for what’s to come.”
